Trust and Transparency

LookDeep is committed to bring the most trusted platform for inpatient virtual care and clinical monitoring

Certified Security Processes

Certified Technical Platform

Certified Audit & Report

Hospitals are a prime target

Hospitals Must Move Beyond Security Theater Now

Ransomware attacks on US healthcare organizations cost $20.8B in 2020

Healthcare is the most targeted industry by ransomware

2021 has been a particularly dire year for healthcare data breaches with more than 40 million patient records compromised this past year by incidents reported to the federal government 

What does SOC 2 mean for hospitals and patients?

What is SOC2

The SOC 2 Type II report is the most comprehensive certification within the Systems and Organization Control protocol. It is considered the “Gold Standard” for security compliance.

What does SOC 2 require?

The SOC 2 Type II requires standard operating procedures for organizational oversight, vendor management, risk management and regulatory oversight over a specific time period - typically a minimum of six months.

Who creates and manages SOC 2?

Developed by the AICPA (American Institute of Certified Public Accountants), SOC 2 is internationally-recognized for its rigorous auditing procedure, which verifies that a service provider’s systems are configured to ensure security, processing integrity, availability, confidentiality, and/or

LookDeep and SOC 2 - Security for Inpatient Tele

By completing our certification, LookDeep is one of the few tele providers to have proven it's systems are designed to keep sensitive data secure through rigorous examination and evaluation of controls regulating interaction with hospitals and patient data. SOC 2 audit report is made available to all customers to review against their internal security practices.

World Class Security

Industry Leader In Security

External Audits and Reviews

Data Isolation Policies

Our data isolation policies distinguish between different levels of data sensitivity and treat data accordingly

High Availability

LookDeep strives to provide 24/7/365 service. SHould an incident happen, we have comprehensive incident response and customer notification procedures in place

Privacy And Security Training

All LookDeep employees are trained and certified on data privacy policies and best practices

Industry-Leading Encryption

All LookDeep services and data are protected with strong encryption in transit (using TLS 1.2 and above) and at rest (using Google KMS and AES-256)

Penetration Tests And Monitoring

LookDeep front and backend applications, as well as its infrastructure, undergo routine annual pen-tests by independent companies. The annual review uncovers any potential vulnerabilities and assures the most critical web application security standards are followed.

Protect Your Patients

Demand More From Your Partners

In order to maintain a high level of transparency with our clients, LookDeep provides the following documents.

  • SOC 2 Type II report – We earned our first SOC 2 Type II certificate in 2021, and we will undergo annual audits to renew our certification. A full report from our independent auditor is available upon request.
  • InfoSec Program Document – A comprehensive report of all the information security policies and controls implemented at LookDeep, designed to provide further detail than is available in the Security Assurance Report. Available upon request.
  • Privacy Policy – The policies and procedures that apply to the collection, security, use and disclosure of any of your personal data collected by LookDeep. Available here.