Trust and Transparency
LookDeep is committed to bring the most trusted platform for inpatient virtual care and clinical monitoring
Certified Security Processes
Certified Technical Platform
Certified Audit & Report
Hospitals are a prime target
Hospitals Must Move Beyond Security Theater Now
2021 has been a particularly dire year for healthcare data breaches with more than 40 million patient records compromised this past year by incidents reported to the federal government
Legacy systems - a revolving door for hackers
Microsoft's very bad year for security: A timeline
(CSO from IDG)
Microsoft Issues Emergency Patch for Windows Flaw
(Krebs on Security)
What does SOC 2 mean for hospitals and patients?
What is SOC2
The SOC 2 Type II report is the most comprehensive certification within the Systems and Organization Control protocol. It is considered the “Gold Standard” for security compliance.
What does SOC 2 require?
The SOC 2 Type II requires standard operating procedures for organizational oversight, vendor management, risk management and regulatory oversight over a specific time period - typically a minimum of six months.
Who creates and manages SOC 2?
Developed by the AICPA (American Institute of Certified Public Accountants), SOC 2 is internationally-recognized for its rigorous auditing procedure, which verifies that a service provider’s systems are configured to ensure security, processing integrity, availability, confidentiality, and/or
LookDeep and SOC 2 - Security for Inpatient Tele
By completing our certification, LookDeep is one of the few tele providers to have proven it's systems are designed to keep sensitive data secure through rigorous examination and evaluation of controls regulating interaction with hospitals and patient data. SOC 2 audit report is made available to all customers to review against their internal security practices.
World Class Security
Industry Leader In Security
External Audits and Reviews
Data Isolation Policies
Our data isolation policies distinguish between different levels of data sensitivity and treat data accordingly
High Availability
LookDeep strives to provide 24/7/365 service. SHould an incident happen, we have comprehensive incident response and customer notification procedures in place
Privacy And Security Training
All LookDeep employees are trained and certified on data privacy policies and best practices
Industry-Leading Encryption
All LookDeep services and data are protected with strong encryption in transit (using TLS 1.2 and above) and at rest (using Google KMS and AES-256)
Penetration Tests And Monitoring
LookDeep front and backend applications, as well as its infrastructure, undergo routine annual pen-tests by independent companies. The annual review uncovers any potential vulnerabilities and assures the most critical web application security standards are followed.
Protect Your Patients
Demand More From Your Partners
In order to maintain a high level of transparency with our clients, LookDeep provides the following documents.
- SOC 2 Type II report – We earned our first SOC 2 Type II certificate in 2021, and we will undergo annual audits to renew our certification. A full report from our independent auditor is available upon request.
- InfoSec Program Document – A comprehensive report of all the information security policies and controls implemented at LookDeep, designed to provide further detail than is available in the Security Assurance Report. Available upon request.
- Privacy Policy – The policies and procedures that apply to the collection, security, use and disclosure of any of your personal data collected by LookDeep. Available here.
