LookDeep is committed to bring the most trusted platform for inpatient virtual care and clinical monitoring.

Trust and Transparency

SOC 2 Type II Certified

Certified Security Processes


Certified Technical Platform

3rd Party Penetration Testing

Certified Audit & Report

Legacy Systems - A Revolving Door for Hackers

World Class Security

Industry Leader in Security

External Audits and Reviews

Data Isolation Policies

Our data isolation policies distinguish between different levels of data sensitivity and treat data accordingly

High Availability

LookDeep strives to provide 24/7/365 service. Should an incident happen, we have comprehensive incident response and customer notification procedures in place

Privacy And Security Training

All LookDeep employees are trained and certified on data privacy policies and best practices

Industry-Leading Encryption

All LookDeep services and data are protected with strong encryption in transit (using TLS 1.2 and above) and at rest (using Google KMS and AES-256)

Penetration Tests And Monitoring

LookDeep front and backend applications, as well as its infrastructure, undergo routine annual pen-tests by independent companies. The annual review uncovers any potential vulnerabilities and assures the most critical web application security standards are followed.

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In order to maintain a high level of transparency with our clients, LookDeep provides the following documents.

  • SOC 2 Type II report – We earned our first SOC 2 Type II certificate in 2021, and we will undergo annual audits to renew our certification. A full report from our independent auditor is available upon request.
  • InfoSec Program Document – A comprehensive report of all the information security policies and controls implemented at LookDeep, designed to provide further detail than is available in the Security Assurance Report. Available upon request.
  • Privacy Policy – The policies and procedures that apply to the collection, security, use and disclosure of any of your personal data collected by LookDeep. Available here.