In his latest article on HIT Consultant, CEO Narinder Singh discusses how AI can empower caregivers when adopted in hospitals. Contrary to common concerns, patients aren’t afraid of being watched—they’re afraid of being overlooked. When used thoughtfully, AI helps ensure that no patient is left unattended. The full piece can be found here.   

Patients Support AI—When It Brings Better Care

Last year, we surveyed nearly 500 adults over 40 about their comfort with AI and video-assisted care. The results were clear: 69% said hospitals should use AI to enhance patient safety. A year later, that number climbed to 76%. This shows that patient support for AI in hospitals is growing—especially among older adults.  

What patients want isn’t less human care, but more attention. Patients see that AI-assisted monitoring doesn’t widen the gap between them and their caregivers—it bridges it. 

Real Impact, Real Trust

Singh outlines how tools like AI-assisted virtual monitoring can expand patient coverage, prevent falls, and identify risks in real time—without replacing nurses. Patients are pragmatic: they trust AI when it works transparently and delivers real-world results. 

For AI to succeed, Singh argues, it must meet four essential criteria: it must be proven effective, enhance human caregivers rather than replace them, scale affordably, and be shaped by the voices of nurses and patients. 

Read the whole piece here.