Configuration Guide V5.1
Introduction
The LookDeep Video Unit (LVU) is positioned within the patient hospital room to provide real-time video monitoring using the integrated cameras, speaker and microphone. This document addresses the setup and configuration process to enable monitoring. This is generally a one-time activity that is required per hospital location.
Prerequisites
If the network architecture includes an outbound firewall, the devices require outbound access to these domains:
| storage.googleapis.com on 443 |
| storage.googleapis.com on 4433 |
| ws-us3.pusher.com on 443 |
| stun.l.google.com on 19302 |
| sglobal.stun.twilio.com on 3478 |
| time.google.com on port 123 |
| iot.lookdeep.ai on ports 443, 8883 |
| data.tunneling.iot.us-east-1.amazonaws.com on port 443 |
Setup Process
01
Initiate Standby Mode by pressing the Mute button for 5 seconds
02
The LED bar will turn purple which indicates that the LVU Access point is active.
03
On your laptop or mobile device, connect to the LookDeep Access point (AP).
On rare occasions, when you enter Configuration Mode and look for the LVU AP, it will not display. If that occurs, allow the Configuration Mode to timeout. This will take about 5 minutes and the LED will go from Purple and return to Orange. Do not attempt to expedite the process by power cycling the LVU while it is in Configuration Mode as that will not work. Once the LED has returned to Orange, enter Configuration Mode again and the AP should be available to select.
04
You will be prompted for the password. If you do not have it, contact your local administrator for the password LookDeep provided your organization
05
Start a web browser and type:
| setup.lookdeep |
| If that does not work, try, 10.0.0.5 |
| If that does not work, try: http://10.0.0.5:80 |
06
Click the Select button and select the hospital wifi network for which you want to connect the LVU. Then enter the network password.
07
If a wifi certificate is required to connect to your hospital network, click the Advanced link to access additional security fields.
Authentication Key Management Protocol options include:
EAP Method options include:
Identity String for EAP
Username for EAP authentication if required by the selected EAP method
Password String for EAP
Password for EAP authentication if required by the selected EAP method)
CA Certificate file
Upload a CA certificate file if required by the selected EAP method
Client Certificate file
i. TUpload a client certificate file if required by the selected EAP method
Private Key file
Upload a private key file if required by the selected EAP method
Password String for EAP
Password for EAP authentication if required by the selected EAP method)
08
Click the SAVE button. You will see the following message in the banner: “Saving Wi-Fi settings. Disconnecting access point temporarily in order to test connection. Please reconnect to access point when it becomes available.”
09
Click the SAVE button. You will see the following message in the banner: “Saving Wi-Fi settings. Disconnecting access point temporarily in order to test connection. Please reconnect to access point when it becomes available.”
10
Now click the exit icon in the lower left of the screen.
The LVU will restart and you should see a Green Wifi light and a Blue LED bar. This indicates that the LVU has been disconnected from the access points and successfully connected to the hospital network and ready for monitoring.
The LVU is ready for monitoring.
Optional Configuration Settings
Optional configuration settings for the LVU are also available on the Device Configura:
| Default volume is initially set to 90 |
| IDefault LED brightness is initially set to 0.1 (dim). It can be adjusted up to 1.0 (very bright). |
| Default Light Threshold is initially set to 2. |
Advanced Configuration Settings
Engineering Configuration Settings
The Device Credentials tab includes configuration settings that will be pre-configured prior to deployment to the hospital. Please do not edit any of these parameters unless instructed to do so.
Open the lookdeep.env file in a text editor and cut-n-paste the contents into the lookdeep.env section.
2Open the device_account.json file in a text editor and cut-n-paste the contents into the device_account.json section.
3Open the device_private.pem file in a text editor and cut-n-paste the contents into the device_private.pem section.
4Click Apply
LED Color Guide
The LED is used to communicate the camera status as follows:
Troubleshooting
In the event that you’ve confirmed:
It is then recommended to confirm the firewall access configuration has not changed. It is essential that all domains and ports listed in the Prerequisites section of the document are accessible. It is possible that the firewall settings are different for the LVUs as compared to desktop or laptop devices. Therefore it is important to evaluate the firewall access directly from the LVU. To validate this, please follow the steps below.
Firewall Access
Mapping
If any of the domains are not open, please contact your IT / Network / Firewall Administrator for assistance in getting access to that domain.
If all prerequisite domains are open, please contact LookDeep Support for further assistance.
Revision History
