Over the past decade, demands on hospital staff have dramatically increased. Factors such as an aging population, a rise in inpatient acuity, a global pandemic, and unprecedented levels of burnout are presenting extraordinary challenges to those in the field. Consequently, an alarming shortage of healthcare workers has emerged, and it is only expected to worsen. In fact, a study by McKinsey & Company projects a gap of over 200,000 nursing positions by 2025. The problem is evident, and there has never been a more critical time to find innovative ways to support these essential workers.
As a result, hospital executives are increasingly focusing on the role of technology in healthcare settings. Although technological innovation, including AI, is not new to healthcare, previous solutions were not designed with end-users in mind. Furthermore, these solutions had narrow scopes and failed to gain trust and buy-in from clinical staff. However, it is time to reconsider AI and adopt a new approach.