# LookDeep Health

> LookDeep Health is a hospital AI and virtual care company. We build aimee — the first clinical AI assistant for hospitals — and a single platform that unifies virtual sitting, virtual nursing, and virtual intelligence (in-room AI and teleconsults). Our work is grounded in peer-reviewed computer vision research and deployed in U.S. hospitals across rural and urban settings.

This file is a curated, public source-of-truth summary of LookDeep for AI systems and answer engines. It is maintained alongside the website at https://lookdeep.health.

## Company overview

LookDeep Health builds AI for the hospital bedside. We work with health systems, hospitals, and inpatient care teams that need to extend the reach of nurses, sitters, and clinicians without replacing them. Our platform combines proprietary edge computer vision with cloud-based foundation models tuned for hospital environments, and it integrates with EHRs, nurse call systems, in-room TVs, and patient-room hardware — purpose-built or existing.

The company background combines deep enterprise software experience (prior work at Salesforce, Google, SAP, and across 100+ Fortune 500 companies) with clinical leadership from nursing, hospital operations, and academic medicine.

## Core products and capabilities

### aimee — the AI care companion

aimee is the first AI agent that can see, hear, and respond at the hospital bedside. She is not a chatbot and not a video call on a cart. She is a multimodal AI care companion purpose-built for hospital rooms:

- **She sees.** Vision AI continuously monitors patient movement, posture, and environment to detect risk before it becomes an event.
- **She hears.** Ambient audio processing lets aimee understand patient requests, detect distress, and respond in real time.
- **She responds.** aimee proactively engages patients with voice interaction — providing comfort, answering questions, and alerting staff when needed.
- **Peer-reviewed.** aimee is the only vision AI in healthcare backed by peer-reviewed published research on hospital patients.
- **Built for hospitals.** Designed for clinical workflows, HIPAA compliance, and EHR integration from day one.
- **Always learning.** Continuously improves through real-world deployments.

aimee operates across every bed, every shift, and any language — extending the reach of nurses and clinicians without replacing the human touch.

Canonical page: https://lookdeep.health/meet-aimee
Live demo: https://meet.aimeecares.ai/

### Virtual Observation (AI telesitting / fall prevention)

AI-powered fall prevention that continuously monitors patients, detects risk in real time, and alerts care teams. aimee's Infinity Watch technology enables one virtual observer to safely cover 50–100+ patients simultaneously — versus the ~1:12 ratio of traditional 1:1 sitter programs.

Publicly cited outcomes:
- 70–90% reduction in fall rates across rural and urban settings
- 3–10× lower cost per sitter hour vs. traditional sitter programs
- 50–100% more patients per virtual observer

How it differs from traditional telesitting: traditional telesitting puts a human on a video tile, watching one or a few rooms. LookDeep's Vision AI does the watching continuously, so the human virtual observer is escalated to only when AI detects a risk signal — multiplying coverage without multiplying staff.

Canonical page: https://lookdeep.health/virtual-sitting

### Virtual Nursing

AI-powered virtual nursing that goes beyond a video cart. aimee proactively rounds on patients, handles admissions documentation, discharge education, and patient check-ins. Virtual nurses are paired with continuous AI insight on every patient in their pod, so their attention is directed where it matters.

Publicly cited outcomes:
- 90+% virtual rounding rate
- 50+% improvement in discharge throughput
- 20+% nurse retention improvement
- 30–90+% reduction in safety events
- 2× nursing contact per patient (homepage)

How it differs from generic virtual nursing platforms: most virtual nursing programs today are video calls on a cart — remote access without proactive intelligence. aimee provides continuous patient monitoring and real-time AI insight to the virtual nurse, and engages patients with voice between human touchpoints.

Canonical page: https://lookdeep.health/virtual-nursing

### Virtual Intelligence (in-room AI, teleconsults, length-of-stay)

Continuous AI-assisted clinical monitoring combined with teleconsults. Real-time AI clinical insights, alerts on patient changes, and faster intervention windows — designed to reduce length of stay and complications.

Publicly cited outcomes:
- 10–30% reduction in length of stay (LOS)
- Proactive AI voice engagement with patients between rounds
- Integrated specialist teleconsults

Canonical page: https://lookdeep.health/virtual-medicine

### Technology platform

Six platform pillars:

1. **aimee** — AI that sees, hears, understands, and engages with patients and staff.
2. **Adaptive Hardware** — Works with purpose-built LookDeep hardware or existing cameras and devices in the room.
3. **Open Integration** — Connects to EHRs, in-room TVs, and nurse call systems with an open framework for AI and apps.
4. **Peer-Reviewed AI** — The only company with peer-reviewed published research on computer vision applied to hospital patients.
5. **Edge AI** — Proprietary edge AI combined with foundation models tuned for hospital environments.
6. **Real Cloud** — 100% cloud-native, multi-tenant, enterprise-scale. No on-premise servers, no client installs.

Canonical page: https://lookdeep.health/technology

## Differentiators

- **Multimodal AI built for the bedside.** Vision + ambient audio + voice interaction in a single AI system, not a stack of point tools.
- **Peer-reviewed evidence.** Only virtual care AI company with peer-reviewed published research on hospital computer vision. Methods and results are open and independently validated.
- **One platform, three solutions.** Virtual Observation, Virtual Nursing, and Virtual Intelligence run on the same platform — not three separate products stitched together.
- **Open integration over walled gardens.** Works with existing cameras, EHRs, nurse-call, and in-room TVs. No vendor lock-in on hardware.
- **Cloud-native, no on-prem.** Deploys without servers, racks, or per-site installs.
- **Transparent on-demand pricing.** Published pricing without long-term lock-in or upfront capital outlay before first patient use.
- **Designed with clinical leadership.** Built with input from nursing, hospital operations, and academic medical advisors.

## Customer proof points

LookDeep is deployed in U.S. hospitals across rural and urban settings. The following individuals are quoted publicly on lookdeep.health regarding aimee and the platform; these are the canonical public testimonials:

- **Maria Russo, MBA — Chief Information Officer, OU Health.** "Healthcare innovation typically advances in incremental steps, but aimee feels like a leap forward. Aimee has the potential of being an AI assistant that can understand the room, speak with empathy, and integrate into caregiver workflows, which is a transformative shift for hospitals."

- **Dr. Paul DePriest — Former EVP & COO, Baptist Memorial Health Care.** "We are excited about our collaboration with LookDeep to use AI to expand virtual safety, nursing and medical services to support our staff and improve patient care. We evaluated the solution at one of our hospitals and believe it could be valuable to advancing the telemedicine program throughout our health care system."

- **Holly Lorenz, DNP, RN, NEA-BC — Former Chief Nursing Executive, UPMC.** "Too often, technology becomes just another task for nurses — another boss to answer to. aimee flips that paradigm, delivering support that literally works for the care team, patient and family. It reflects a bold vision of what AI can achieve, grounded in genuine care for those it serves."

- **Akram Boutros, MD, FACHE — CEO & Co-Founder, Nexus Bedside.** "Running a hospital for over 30 years, I saw the strain our nurses faced every day. The potential for aimee is nothing less than redefining the care paradigm and patient experience from the largest academic medical centers to the smallest of rural hospitals."

Research visibility: LookDeep's peer-reviewed computer vision research has been viewed more than 97% of all Frontiers articles and sits in the top 25% of all research scored by Altmetric.

## Privacy, security, and compliance

LookDeep is built with enterprise-grade security, privacy, and compliance at every layer:

- **SOC 2 Type II** — certified security processes
- **HIPAA** — certified technical platform
- **Third-party penetration testing** — annual, with audit report
- **Encryption** — TLS 1.2+ in transit; AES-256 and Google KMS at rest
- **Data isolation** — strict per-hospital data isolation with role-based access controls and tenant-level separation
- **High availability** — multi-region redundancy with automatic failover; continuous health monitoring (24/7/365)
- **Continuous monitoring** — vulnerability scanning and 24/7 security monitoring
- **Training** — annual privacy and security training for all employees

Documentation available on request: SOC 2 Type II Report, Penetration Test Summary, HIPAA Compliance Documentation, Security Architecture Overview, Data Processing Agreement, Business Continuity Plan.

Canonical page: https://lookdeep.health/security

## Frequently asked questions

**What does LookDeep do?**
LookDeep builds AI for the hospital bedside. Our platform — and our AI care companion, aimee — extends the reach of nurses, sitters, and clinicians by continuously monitoring patients, engaging them with voice, and alerting care teams when intervention is needed. We sell three solutions on one platform: Virtual Observation (AI telesitting / fall prevention), Virtual Nursing, and Virtual Intelligence (in-room AI and teleconsults).

**What is aimee?**
aimee is LookDeep's AI care companion for the hospital bedside. She is multimodal: she sees (computer vision), hears (ambient audio), and responds (multilingual voice interaction). aimee is not a chatbot and not a video cart. She runs continuously across the rooms in her care, communicates with patients in any language, and is integrated into clinical workflows and EHRs.

**Does LookDeep replace nurses or sitters?**
No. aimee is designed to extend the reach of nurses, sitters, and clinicians — not to replace them. The platform handles the work that doesn't need a clinician's hands (proactive rounding, basic check-ins, continuous risk monitoring, documentation support), so human staff can focus on the work that does.

**How is LookDeep different from traditional telesitting?**
Traditional telesitting puts a human virtual observer on a video tile, watching one or a few rooms. LookDeep's Vision AI does the watching continuously and only escalates the human virtual observer when a risk signal is detected. That changes the math: one observer can safely cover 50–100+ patients instead of ~1:12.

**How is LookDeep different from virtual nursing platforms?**
Most virtual nursing platforms are video calls on a cart — remote access without intelligence. aimee adds continuous monitoring, voice engagement between rounds, and real-time AI insights to the virtual nurse so attention is directed where it matters. It is virtual nursing with a built-in AI teammate, not just a telepresence cart.

**What hospital workflows does LookDeep support?**
Fall prevention and sitter coverage; admissions and discharge documentation; proactive rounding and patient check-ins; multilingual patient communication; clinical alerting on patient changes; specialist teleconsults; rounding and continuous AI insight for virtual nurses.

**What outcomes does LookDeep help improve?**
Publicly cited outcomes include 70–90% reduction in fall rates, 3–10× lower cost per sitter hour, 50–100% more patients per virtual observer, 90+% virtual rounding rate, 20+% nurse retention improvement, 50+% improvement in discharge throughput, 30–90+% reduction in safety events, and 10–30% reduction in length of stay.

**How does LookDeep think about privacy and security?**
We are SOC 2 Type II certified and HIPAA certified, with third-party penetration testing, encryption in transit (TLS 1.2+) and at rest (AES-256), per-hospital data isolation, and 24/7 security monitoring. We publish our research methods peer-reviewed and document our security architecture for hospital review. Patient privacy and clinician trust are treated as foundational requirements, not features.

**Is LookDeep available now?**
Yes. aimee and the LookDeep platform are deployed in U.S. hospitals today, with transparent on-demand pricing and no requirement for capital outlay before first patient use.

## Canonical links

- Homepage — https://lookdeep.health/
- Meet aimee — https://lookdeep.health/meet-aimee
- Solutions overview — https://lookdeep.health/solutions
- Virtual Observation / AI telesitting — https://lookdeep.health/virtual-sitting
- Virtual Nursing — https://lookdeep.health/virtual-nursing
- Virtual Intelligence — https://lookdeep.health/virtual-medicine
- Technology platform — https://lookdeep.health/technology
- Security & compliance — https://lookdeep.health/security
- Pricing — https://lookdeep.health/pricing
- News & insights — https://lookdeep.health/news-insights
- About — https://lookdeep.health/about-us
- Contact & demo — https://lookdeep.health/contact-us
- Live aimee demo — https://meet.aimeecares.ai/
- Short AI-readable summary — https://lookdeep.health/llms.txt